FanSoft Community Forums

If something goes wrong while installing FanDraft, you might get this oddly vague error message: “The setup files are corrupted. Please obtain a new copy of the program.“

This happens with many downloadable files, as it is a problem with Internet Explorer, and not FanDraFT.

No matter how many times you try to “obtain a new copy of the program” — by clicking Download, and then clicking the Run button… You get this same error…

The Cause: Internet Explorer has cached (stored for quicker access) a copy of this file (FanDraft_XXX.exe) on your computer already… And that copy is corrupt.

The Solution: Inside Internet Explorer, simply click on Tools, then Internet Options, then under Temporary Internet Files, click Delete Files…

I am still getting this message when trying to download the update for 8.08, despite uninstalling v.8.02 and attempting to re-download a new copy. I have tried downloading it in internet explorer and in Firefox. I have cleared the cache/history/temp files over and over and still get this message both before and after downloading 8.08.

The resolution to this problem of "Setup Files are Corrupt" (with all other prior suggestions not working)
was to download from a different physical location. The networks he was using was timing him out.

If you are on a work connection, or other public connection, and having the same problem...you may want to try to change to a new network.

We've been getting more of these, so we thought we'd bump it to the top of the list...