We will answer all email questions within 24-48 hours after is it received, 7 days a week. However, most emailed questions will be responded to almost immediately by our support staff.
Software Related Technical Questions
A large amount of answers can be found on the online help of the particular software you are using. Additional questions/answers can also be found on the FAQ areas of the softwares’ specific websites.
Email is the most efficient and quick way to receive answers to your questions. When sending an email about software support issues, make sure to mention the Software title, question, your name, and email return address.
Send any of your snail mail correspondence to:
FanSoft LLC 1037 NE 65th St #80989 Seattle, WA 98115