Unfortunately, because our products are digital software, delivered instantly once payment is received, and are available as try before you buy, our customers can test the products before buying them and determine that:
– It is the correct software to help them with their tasks
– It runs correctly on their computer and is compatible with their operating system
For these reasons, we offer no refunds as a matter of standard industry policy.
Unlike physical goods, electronically distributed software and software licenses can be duplicated. Once a license has been issued, it is unfortunately not possible for us to recall all copies. Therefore, FanSoft Media does not accept product returns or exchanges.
FanSoft Media offers free LITE trial versions of all of its software for customers to have adequate opportunity to assess the value of products prior to purchase.